Effective Date: 25th June 2024

Active Windows (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit activewindows.com.au (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: When you visit our Site, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and postal address when you submit a contact form or request information.

• Usage Data: We may collect information about your device and how you interact with our Site, such as your IP address, browser type, operating system, pages visited, and referring website addresses.

2. Use of Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our Site.
• To improve, personalize, and expand our Site’s content, services, and offerings.
• To understand and analyze how you use our Site and to develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information relating to the Site, and for marketing and promotional purposes.

3. Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

• With your consent.
• To comply with legal obligations.
• To protect and defend our rights and property.
• To prevent or investigate possible wrongdoing in connection with the Site.

4. Cookies

We may use cookies and similar tracking technologies (like pixels and web beacons) to access or store information. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the Site and to compile statistical reports on Site activity. You can set your browser not to accept cookies, but this may limit your ability to use the Site.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: sales@activewindows.com.au
• By phone: 1300 656 679

You can also visit our website and use the contact form for further inquiries.